Introduction: 7 QC Tools
The 7 QC tools are simple statistical tools used for problem solving. These tools were either developed in Japan or introduced to Japan by the Quality Gurus such as Deming and Juran. Kaoru Ishikawa has stated that these 7 tools can be used to solve 95% of all problems.

The 7 Tools of Quality is a designation given to a fixed set of graphical techniques identified as being most helpful in troubleshooting issues related to quality. They are used to analyze the production process, identify the major problems, control fluctuations of product quality and provide solutions to avoid future defects.

Objectives:
Present an overview of Seven Quality Tools.
Address purpose of each QC tools
Address application in problem solving
Address benefits of each tool

Contents:
What is 7 QC tools
Simple tools for problem analysis
What is problem
Symptoms & root cause
PDCA concept
CFT
One by one case study on 7QC tools
Use of 7 QC tools

Introduction: 8D Problem Solving
The Eight Disciplines of Problem Solving (8D) is a problem solving methodology designed to find the root cause of a problem, devise a short-term fix and implement a long-term solution to prevent recurring problems. When it’s clear that your product is defective or isn’t satisfying your customers, an 8D is an excellent first step to improving Quality and Reliability.

Ford Motor Company developed this problem solving methodology, then known as Team Oriented Problem Solving (TOPS), in the 1980s. The early usage of 8D proved so effective that it was adopted by Ford as the primary method of documenting problem solving efforts, and the company continues to use 8D today. 8D has become very popular among manufacturers because it is effective and reasonably easy to teach. Below you’ll find the benefits of an 8D, when it is appropriate to perform and how it is performed.

Objectives:
You will become familiar with the 8D steps.
You will become more proficient at Root Cause Analysis using different Methods.

Contents:
Introduction
Overview of 8D
Definitions
Review of 8D steps
Root Cause Analysis & its Methods
Few Case studies
Questions

IITD Sr. Expert Faculty:
Highly experienced faculty from Indian Institute of Training & Development will conduct this training program. The training sessions will provide participants an opportunity to discuss specific problems with the expert faculty.

Medium: English/ Hindi/ Marathi

Fees & Registration Details:
Rs. 2,400 + GST 18% per person.
Rs. 2,200 + GST 18% per person for a group of Three to Four participants.
Rs. 2,000 + GST 18% per person for a group of Five or More participants.
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Certification: Participation certificate will be provided to all the participants.