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What is your Quality tolerance? Ask yourself! Is it necessary to go for ZERO defects? Why is 99% or for that matter 99.9% good enough? Is it possible to be hundred percent defects free? To prosper in today’s economic climate we must be dedicated to continual improvement. Continuous improvement may be defined as the attempt to better meet customer requirements and expectations by progressively reducing process variation and quality costs using appropriate statistical control and problem solving techniques. The higher the sigma value, the less the variation and fewer defects the process will have. Six Sigma is the new standard of excellence at only 3.4 defects per million opportunities (DPMO). Rolled throughput yield determines the probability of a product or service making it through a multi-step process without being scrapped or ever reworked.

The value of continually reducing variation beyond traditionally accepted limits is important to understand. The economics of improving capability beyond specification limits is difficult to quantify. Use of statistical techniques need to be supplemented by 100% inspection of the product utilizing Poka-Yoke devices and accelerating feedback by self-checking and successive checking systems. Measurement systems are critical to proper data analysis and they should be well understood before process data are collected. For the purposes of this workshop it will be assumed that this system is under control and is not significant contributor to total variation.

• Understand the importance of SPC
• Understand the business impact of variation reduction
• Understand the concepts of control and capability
• Be variation aware in decision making and actions in the workplace
• The value of improved process capability
• A strategy for reducing variation
• The problem solving process and tools
• Role of Self Inspection and Poka Yokes

• Expectations from participants
• Introduction to Zero Defect
• What Causes Defect
• Tools used to achieve Zero Defect
• Rejection Analysis
• Control Charts
• Capability Analysis

Who should attend?
The workshop will be very useful for engineers and managers from functions like design, manufacturing planning, production, maintenance and quality.

Medium: English/ Hindi

Fees and Registration:
● Rs. 2,600 + GST 18% per person.
● Rs. 2,400* + GST 18% per person for a group of Three to Four participants.
● Rs. 2,200* + GST 18% per person for a group of Five or more participants.
* Early Bird Benefit
Early Bird Benefit is valid for bookings received up to 3 days prior to the program dates

Fees include participation, course material (Soft copies) and a Digital certificate.

Kindly provide below details for registration to Email: iitdpune@gmail.com; rajiv@iitdworld.com
● Name of the Program:
● Name of the participants with Email ID & Mo. Number:
● Company Name and address:
● GSTN Number:
● Pre-payment and pre-registration is required
● Participation fee is non-refundable/ non-adjustable against any other programme of IITD, but change in nomination(s) is accepted

The participation fee can be paid by way of NEFT/IMPS/Cheque drawn in favour of “Indian Institute of Training & Development” payable at Pune or through NEFT.


Digital Certificate of Participation will be provided to all the participants.