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Description:
Individual and team success depends upon the ability of individuals to communicate with others, face to face, as well as virtually. Every interaction with another person determines how you are perceived and every interaction is an opportunity to develop trust and exert positive influence. Whether presenting one to one or to an audience of one thousand, conveying information to a project team or delivering a difficult message, communicating effectively is one of the most powerful skills for achieving your objectives.

This workshop develops your ability to focus on your outcome, tune in to your audience and develop your message for clarity and impact. This workshop helps people communicate effectively, appropriately and clearly in all situations. This is a great course for everyone as the benefits can have a positive effect on every aspect of their life.

Contents: Business Communication Skills:
Effective Communication: Indianisms, Simple English, Redundancies, Fillers n clichés, Slang / Casual Language.
Communication in its various forms Process and Barriers to Communication.
Content and Conduct.
Effective Speaking through Correct Vocabulary, Voice Modulation.
The Pronunciation Trap.
Interpersonal Relationships.
Johari Window.
Role of Listening
Importance and Types
Barriers
Methods to Improve
Role Of Questioning: The Art Of Questioning
Finding and Interpreting Information
Understanding others better
Acknowledgement
Presentation Dynamics: Important Parameters
Establishing Objectives
Understanding Audience
Activity: Delivering a Presentation
Kinesics: The essence of Body Language.
Etiquettes and Mannerisms.

Contents: Email Etiquette
To write clear, concise and professional emails
To understand Structure, Style and Tone while writing an email
To identify and avoid common errors in writing
To learn the common pitfalls in e‐mail writing
To employ correct e‐mail writing techniques
To practice and improve email writing
To employ 7 C’s for effective e‐mail writing
To develop a personal action plan to improve email skills at work

Who should attend?
Working professionals in any sector. Aspiring Youngsters, Managers and Professionals. After all, improved communications lead to a better working environment and hence are a direct link to better productivity.

Medium: English/ Hindi/ Marathi

Fees & Registration Details:
Rs. 3,000 + GST 18% per person.
Rs. 2,800 + GST 18% per person for a group of Three to Four participants.
Rs. 2,600 + GST 18% per person for a group of Five or More participants.
Kindly provide the details of registration on email: iitdpune@gmail.com &/or rajiv@iitdworld.com
For registration, please provide us the following information:
Name of the program:
Name of the participant(s):
Participants email id for sending venue details:
Name of the company:
GST number:

Certification: Participation certificate will be provided to all the participants.