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Indian Institute of Training and Development (IITD)

Presents One Full Day Interactive Training on

Communication Skills and Interpersonal Relationships

Friday, 19th January 2024; 09:00 am to 05:30 pm

at a Business Hotel/ Hall, Pune

Certificates will be issued to the participants!


Communication Skills

The Communication Program would enable participants to present themselves confidently and to make others comfortable in a business setting. The program covers essentials of verbal, nonverbal and written communication. The program would also enhance participant’s business etiquette and grooming.


Program Objective:

  • Understanding emotional intelligence
  • Identifying different emotions and their impact on communication
  • Importance of persuasion and influence in communication
  • Identifying different types of persuasion and influence
  • Understand culture competence.
  • How to understand your assertiveness


Workshop Contents:

  • Practice exercise to improve emotional intelligence.
  • Strategies for successful persuasion and influence.
  • Practice exercise to improve interpersonal communication skills.
  • Practice exercise to improve writing skills.


Interpersonal Relationship

Program Objective:

  • Team building
  • Networking and relationship building
  • Stress management and resilience
  • Time management and productivity
  • Sales and marketing skills
  • Public speaking skills

Workshop Contents:

  • How to develop effective teams and build trust.
  • Building a personal brand & developing a professional network
  • Building relationship with customers and clients
  • Developing cross functional relationships and collaboration
  • Developing sales and negotiation skills for relationship building


Who Should Attend?

This course is for those people who want to understand how to communicate effectively with their customers, their staff, their colleagues, and their managers.


The Learning Model

The trainer uses up-to-date training techniques and a variety of training methods, to give all participants the best opportunities for learning, including:

  • Class Session
  • Group Discussions
  • Simulations exercises
  • Case studies and Problem-Solving Exercises
  • Individual assignments


Medium: English/ Hindi/ Marathi


  • 3,000 + GST 18% per person 1-3 participants.
  • 2,800 + GST 18% per person for a group of 4 or above participants.

Fees include participation, course material (Hard copy), Breakfast, Lunch and tea/coffee.


Registration Details

Please write to email: iitdpune@gmail.comrajiv@iitdworld.com with

Name of the program, participant names, mobile nos, company name, GST number.

Certification: Participants shall be awarded a certificate of participation from IITD.

Registrations open till 2 days prior to the program date.

Seats are limited up to 20 pax, registration is on a first-come, first-served basis.

Customised In-house Workshops

We would be pleased to conduct specific in-house pan-India workshops for your organisation, if you have adequate number of participants.

For enquiries related to corporate training or group nominations, please reach out to us.

We look forward to your active participation and nominations.

With warm regards,


Rajiv Kolhe, Mob: 9822089898

Indian Institute of Training and Development (IITD)

Website: www.iitdworld.com