Individual and team success depends upon the ability of individuals to communicate with others, face to face, as well as virtually. Every interaction with another person determines how you are perceived and every interaction is an opportunity to develop trust and exert positive influence. Whether presenting one to one or to an audience of one thousand, conveying information to a project team or delivering a difficult message, communicating effectively is one of the most powerful skills for achieving your objectives.
This workshop develops your ability to focus on your outcome, tune in to your audience and develop your message for clarity and impact. This workshop helps people communicate effectively, appropriately and clearly in all situations. This is a great course for everyone as the benefits can have a positive effect on every aspect of their life.
What is communication?
Introduction to communication
The importance communication – Our ability to communicate with clients, customers, subordinates, superior and peers can enhance our effectiveness or sabotage our career
Understanding the communication Process
Barriers to effective communication
Verbal and Non Verbal Communication
Impact of Non Verbal Communication
Understanding the advantages and disadvantages of e-mail
Understanding the cultural significance of e-mail
When to use e-mail
Understanding when to avoid using e-mail
Writing an e-mail message
Using the MAIL acronym
E-mail features and security
Using priority labels and signature files
Including proper greeting
Structuring an e-mail message
Closing an e-mail message
Presentation, Videos & Experiential Activities.
Medium: English/ Hindi
Fees and Registration:
Rs. 2,800 + GST 18% per person.
Rs. 2,600* + GST 18% per person for a group of Three to Four participants.
Rs. 2,400* + GST 18% per person for a group of Five or more participants.
* Early Bird Benefit
Early Bird Benefit is valid for bookings received up to 3 days prior to the program dates
Fees include participation, course material (Soft copies) and a Digital certificate.
Kindly provide below details for registration to Email: email@example.com; firstname.lastname@example.org
Name of the Program:
Name of the participants with Email ID & Mo. Number:
Company Name and address:
Pre-payment and pre-registration is required
Participation fee is non-refundable/ non-adjustable against any other programme of IITD, but change in nomination(s) is accepted
The participation fee can be paid by way of NEFT/ IMPS/ Cheque drawn in favour of “Indian Institute of Training & Development” payable at Pune or through NEFT.
Digital Certificate of Participation will be provided to all the participants.