Introduction:
Effective communication is about more than just exchanging information. It’s about understanding the emotion and intentions behind the information. As well as being able to clearly convey a message, you need to also listen in a way that gains the full meaning of what’s being said and makes the other person feel heard and understood.

Assertive communication can strengthen your interpersonal relationships by reducing stress from conflict and providing you with social support when facing difficult times. It is crucial to understand when and how to apply your assertiveness skills.

Understanding difference of opinions in the internal environment and external environment are crucial. The session will focus on enhancing communication skills for employees and focus on assertive skills. Body language with assertive personalities are important in business, sales, training, mentoring, counselling, and generally feeling comfortable speaking to a group of people.

The session is important to help build interpersonal relationships with stakeholders and understand their needs and desires. The session will focus on enhancing communication skills for employees and focus on speaking skills which are very useful in many aspects of work and personal life. Communication skills are important in all aspects of business.

The session helps to provide a framework to learn the importance of communication which will help and support participants in developing the skills required for higher performance at work.

Contents:
Assertive communication techniques
Developing interpersonal relationships
Learning through examples
Communication skills –oral, body language, email
How to understand and accept difference of opinion
Systems Approach
Constructive Criticism and avoiding conflicts

IITD Sr. Expert Faculty:
Highly experienced faculty from Indian Institute of Training & Development will conduct this training program. The training sessions will provide participants an opportunity to discuss specific problems with the expert faculty.

Medium: English/ Hindi

Fees & Registration Details:
Rs. 2,800 + GST 18% per person.
Rs. 2,600 + GST 18% per person for a group of Three to Four participants.
Rs. 2,400 + GST 18% per person for a group of Five or More participants.
Kindly provide the details of registration on email: iitdpune@gmail.com &/or rajiv@iitdworld.com
For registration, please provide us the following information:
Name of the program:
Name of the participant(s):
Participants email id for sending zoom link details:
Name of the company:
GST number:

Certification: Participation certificate will be provided to all the participants.