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Indian Institute of Training and Development (IITD)

Presents Half Day Interactive Upskilling Training on

Conflict Management and Resolution

Thursday, 21st March 2024; 09:00 am to 01:00 pm

at a Business Hotel/ Hall, Pune


Many individuals become unproductive if they enter conflicts at work. Conflict arises simply due to a lack of communication. The training educates participants to effectively deal with conflict which may arise due to criticism. How effectively a group deals with conflict largely affects the efficiency level of an organisation. Conflict arises simply due to a lack of communication. The training educates participants to set up time for a discussion and deal with conflicts.

The session encourages the employees to talk through the problem, particularly if you suspect that it simply stems from the fact that they have failed to communicate effectively up to this point. By suggesting an assortment of simple strategies, managers can help employees in putting conflict behind them. Conflict is inherently uncomfortable but learning to effectively handle conflicts in a productive, healthy way is essential – especially at work.

Dealing constructively with conflicts can guide organizations away from bad practices and towards good ones. The training helps participants to deal with conflicts and how it is vitally important to avoid getting into an argument. The session helps to turn the exchange into a discussion about how to resolve the problems. Manager feedback during conflicts helps individuals to be stronger and keep things on the right track.


  • Involved parties must communicate
  • Don’t Ignore Conflict
  • Work on a Compromise
  • Methods of Conflict management
  • Monitor and Follow Up on the Conflict
  • Conflicts can create new ideas


  • Presentation & Practical Learning
  • Management Games – Related to the topic
  • Question & Answer sessions – Interactive discussion with questions.

Medium: English/ Hindi/ Marathi


  • 1,100 + GST 18% per person 1-3 participants.
  • 1,000 + GST 18% per person for a group of 4 or above participants.

Fees include participation, course material (Hard copy), Breakfast, Lunch and tea/coffee. 

Registration Details

Please write to email: iitdpune@gmail.comrajiv@iitdworld.com with

Name of the program, participant names, mobile nos, company name, GST number.  

Certification: Participants shall be awarded a certificate of participation from IITD. 

Registrations open till 2 days prior to the program date.

Seats are limited up to 25 pax, registration is on a first-come, first-served basis. 

Customised In-house Workshops

We would be pleased to conduct specific in-house pan-India workshops for your organisation, if you have adequate number of participants.

For enquiries related to corporate training or group nominations, please reach out to us.

We look forward to your active participation and nominations.   

With warm regards,

Rajiv Kolhe, Mo: 98220 89898/ 83084 59802

Indian Institute of Training and Development (IITD)

Website: www.iitdworld.com

Encl: Training Calendar Classroom

Sr. Date Timing Duration Training Module *Fees/Person ₹ 1-3 Pax/4 & above pax
1 11-Mar-24 9.00 am to 1.00 pm Half day Creating Effective PowerPoint Presentation 1100/1000
2 11-Mar-24 1.30 am to 5.00 pm Half day 7QC Tools: Problem Solving Methodology 1000/900
3 12-Mar-24 9 am to 5 pm Full day Goal Setting & Time Management 1800/1700
4 13-Mar-24 9 am to 5 pm Full day Awareness Program on Six Sigma 1800/1700
5 14-Mar-24 9 am to 5 pm Full day Team Building for Organisational Success 1800/1700
6 15-Mar-24 9 am to 5 pm Full day Operational Excellence for Business Excellence 1800/1700
7 16-Mar-24 9 am to 5 pm Full day Communication & Presentation Skills 1800/1700
8 19-Mar-24 9 am to 5 pm Full day PokaYoke: Gate Way to World-Class Quality 1800/1700
9 20-Mar-24 9.00 am to 1.00 pm Half day Workplace Ergonomics 1100/1000
10 21-Mar-24 9.00 am to 1.00 pm Half day Conflict Management and Resolution 1100/1000
11 21-Mar-24 1.30 am to 5.00 pm Half day Employee Wellbeing – Stress Management 1000/900
12 22-Mar-24 9.00 am to 1.00 pm Half day Decision Making and Problem Solving 1100/1000
13 22-Mar-24 1.30 am to 5.00 pm Half day The Science and Art of Delegation 1100/1000
14 23-Mar-24 9 am to 5 pm Full day Advance Excel 1800/1700
15 27-Mar-24 9 am to 5 pm Full day Transformational Leadership 1800/1700
*GST 18% extra