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Overview/ Purpose of the Programme:
Projecting a positive professional image as a representative of your company is vital to your company and your personal success. Before selling a product or your company you have to sell yourself first. It is the first impression you give. The course focuses on non- verbal communication and behavioural skills. There will be hands on and discussions.

The course will provide the knowledge and skills required to project a professional image and confidence in you.

Greater awareness of grooming and etiquette skills will help you to increase your poise
and confidence. This will significantly change the impact that you have in any formal, professional, and social situations.

The Benefits are:
Enhanced social skills
Greater confidence to interact with people from all walks of life
Ability to make a positive first impression
Ability to make a lasting impression
Improvement in overall appearance

Training Topics:
Social Graces, Etiquette and Body language:
Making a Great First Impression
Greeting and Introductions
Body Language
Etiquette of Dressing
Cell Phone Etiquette
Business Card Etiquette
Behaviour outside the workplace
International Business Protocol
Multi-cultural Challenges

The Participant Receives:
Professionally Prepared Materials
Individual Feedback

Training Methodology:
PowerPoint Presentation
Activities to enhance their writing skills
Real time case studies & discussions

Who should attend?
People at all levels in the organization

IITD Sr. Expert Faculty:
Highly experienced faculty from Indian Institute of Training & Development will conduct this training. The training sessions will provide participants an opportunity to discuss specific problems with the expert faculty.

Medium: English/ Hindi

Fees and Registration:
Rs. 3,000 + GST 18% per person.
Rs. 2,800 + GST 18% per person for a group of Three to Four participants.
Rs. 2,600 + GST 18% per person for a group of Five or more participants.
Kindly provide details for registration to Email: iitdpune@gmail.com & rajiv@iitdworld.com; Name of the Program, name of the participants, company name, GST no., contact details.

Digital Certificate of Participation will be provided to all the participants.