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Indian Institute of Training and Development (IITD)

Presents One Full Day Interactive Upscaling Classroom program on

Email Etiquette & Writing Skills

27th Oct 2023; 09:00 am to 05:30 pm at a Hall/Business Hotel, Pune

Certificates will be issued to the participants!

 

Description:

Email etiquette training focuses on helping participants understand the best global practices of writing emails while avoiding errors that can create a negative impression on the reader. In an increasingly knowledge-based economy, it is critical that information is widely accessible and able to be utilised effectively in the workplace. It is also vital that organisations develop policies to guide employees on the correct use of online communications. These should cover issues such as privacy, personal use, monitoring, downloading of content, access by third parties and illegal use of the Internet. This training program aims at aiding individuals to write effective emails.

 

Benefits:

After this training, you will be able to:

  • Develop awareness of the potential perils of digital communication
  • Master effective email structures to achieve clarity and successful communication
  • Learn to write for the reader, starting with effective subject lines
  • Learn to avoid senders regret by proof reading
  • Stating your purpose quickly
  • Separating details from actions
  • Writing conversationally to engage your readers
  • Updating your writing style for today’s business environment
  • Being specific and concrete
  • Being personal and positive
  • Avoiding overworked words and phrases

 

Contents:

E-Mail Etiquette

  • General etiquette
  • Sending effective messages
  • Form and tone of the messages
  • Responding to messages

 

Organizing the different parts of an email

  • Greeting Enclosures
  • Closing CC & BCC
  • Subject Line Screen Appearance
  • Spacing Font
  • Replying Flaming

 

Effective Writing

  • Writing effective emails
  • Getting to the point
  • Being concise
  • Paragraphing
  • Use of lists
  • Framing effective questions

 

Tone of Email:

  • Choosing the right tone
  • Conversational tone
  • Punctuation and grammar
  • Organizing your thoughts
  • Structuring paragraphs and sentences
  • Writing to keep the reader engaged
  • Writing to a known audience
  • Writing to an unknown audience
  • Softening a negative message

 

Who should attend?

Working professionals in any sector. Aspiring Youngsters, Managers and Professionals. After all, improved communications lead to a better working environment and hence are a direct link to better productivity.

 

IITD Sr. Expert Trainer & Facilitator:

Highly experienced faculty from Indian Institute of Training & Development will conduct this training program. The training sessions will provide participants an opportunity to discuss specific problems with the expert faculty.

 

Medium: English/ Hindi/ Marathi

 

Fees:

  • 2,500 + GST 18% per person 1-3 participants.
  • 2,300 + GST 18% per person for a group of 4 or above participants.

Fees include participation, course material (Hard copy), Breakfast, Lunch and tea / coffee with cookies.

 

Registration Details:

Please write to email: iitdpune@gmail.comrajiv@iitdworld.com with

Name of the program, participant names, mobile nos, company name, GST number.

 

Certification: Participants shall be awarded a certificate of participation from IITD.

 

Registrations open till 2 days prior to the program date.

Seats are limited up to 20 pax, registration is on a first-come, first-served basis.

 

Customised In-house Workshops:

We would be pleased to conduct specific in-house pan-India workshops for your organisation, if you have adequate number of participants.

For enquiries related to corporate training or group nominations, please reach out to us.

 

We look forward to your active participation and nominations.

With warm regards,

 

Shilpa Kulkarni/ Rajiv Kolhe

Mob: 7666256426/ 9822089898

Indian Institute of Training and Development (IITD)

Tel: 91 20 4120 3985

Website: www.iitdworld.com

Encl: Training Calendar Classroom

 

IITD CLASSROOM Training, Oct 2023@Hall/Business Hotel, Pune,

9 am to 5.30 pm

      *Fees Per Person
Sr Date Program 1 – 3 participants;
    4 & above (₹)
1 10-Oct Production Planning and Control (PPC) 3000;2800
2 11-Oct Geometric Dimensioning & Tolerancing (GD&T) 3400;3200
3 12-Oct Emotional Intelligence (E.I) 2500;2300
4 13-Oct Personal Effectiveness for Secretaries/Executive Assistants/ PA’s 2500;2300
5 14-Oct Advanced Excel 2600;2400
6 14-Oct How to conduct Domestic Enquiry 3000;2800
7 17-Oct Pneumatics and Hydraulics 3400;3200
8 18-Oct Purchase Management and Purchase Negotiation Skills 3400;3200
9 19-Oct Supply Chain Management (SCM) 2500;2300
10 20-Oct Change Management 3400;3200
11 20 & 21 Oct Core Tools (2 Full days) 4800;4600
12 25-Oct Team Building and Motivation 2500;2300
13 26-Oct First Aid and CPR Training (GoM DISH certificate) 2500;2300
14 27-Oct Email Etiquette & Writing Skills 2500;2300
15 28-Oct Smart Supervisory Skills 2500;2300
  *GST 18% Extra

 

 “Coming together is the beginning. Keeping together is progress.

Working together is success.” ― Henry Ford

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