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Indian Institute of Training and Development (IITD)

Presents One Full Day Interactive Upscaling Classroom program on

Personal Effectiveness for Secretaries/

Executive Assistants/ PA’s

13th Oct 2023; 09:00 am to 05:30 pm at a Hall/Business Hotel, Pune

Certificates will be issued to the participants!

 

Introduction:

With the changing times and fast technological development, the role of the secretary is rapidly changing and he/ she is taking on more of the work of the boss. He/ she needs to develop various skills to effectively perform and contribute to the organisation’s growth.

 

It is imperative for any business organization to keep in touch with the changing environment so as to be able to face ever increasing competition and deliver best results even under work pressure. It is against this backdrop that the management development programmes have acquired an important place in the corporate world.

 

The objective of the programme is to expose the participants to modern concepts and techniques of management so as to improve their effectiveness and enable them to achieve higher organizational goals and be able to equip themselves to come up to the expectations of their Seniors.

 

Objectives:

  • To enhance strengths and promote professionalism.
  • To organize the day and manage the time including deadlines, e-mail, voice mail, meetings, drop-in visitors and time-wasters.
  • To prevent crises, manage conflicts & difficult people and awkward situations.
  • To harness the untapped opportunities by creating a friendly atmosphere in the office.
  • To build trust & make the job more meaningful.

 

Contents:

  • Dressing styles.
  • Body Language.
  • Improving Verbal & Written Communication Skills (E-mail Letters Drafting & Telephone Calls).
  • Convincing & negotiation power.
  • Assertive behavior.
  • Data Management.
  • Better Time Management to make you effective.
  • Understand your Boss.
  • Positive Ways to Handle Conflict.
  • Handling pressures and stress.
  • Growing professionally to meet future challenges.
  • Continued Self – development: A planned approach.

 

Who should attend?

  • Executive/Private Secretaries.
  • Personal/Admin Assistants.
  • Executive Assistants.
  • Senior Secretaries.
  • Administrative staff wishing to enhance their ability to perform and be happier with their job responsibilities.
  • Front Line Staff to Middle level Employees working in the office environment with responsibility for the efficient administration and coordination of the physical, administrative and human resources of a department.

 

 

Medium: English/ Hindi/ Marathi

 

Fees:

  • 2,500 + GST 18% per person 1-3 participants.
  • 2,300 + GST 18% per person for a group of 4 or above participants.

Fees include participation, course material (Hard copy), Breakfast, Lunch and tea / coffee with cookies.

 

Registration Details:

Please write to email: iitdpune@gmail.comrajiv@iitdworld.com with

Name of the program, participant names, mobile nos, company name, GST number.

 

Certification: Participants shall be awarded a certificate of participation from IITD.

 

Registrations open till 2 days prior to the program date.

Seats are limited up to 20 pax, registration is on a first-come, first-served basis.

 

Customised In-house Workshops:

We would be pleased to conduct specific in-house pan-India workshops for your organisation, if you have adequate number of participants.

For enquiries related to corporate training or group nominations, please reach out to us.

 

We look forward to your active participation and nominations.

With warm regards,

 

Shilpa Kulkarni/ Rajiv Kolhe

Mob: 7666256426/ 9822089898

Indian Institute of Training and Development (IITD)

Tel: 91 20 4120 3985

Website: www.iitdworld.com

Encl: Training Calendar Classroom

 

 

 

 

 

 

 

 

 

 

 

 

 

IITD CLASSROOM Training, Oct 2023@Hall/Business Hotel, Pune,

9 am to 5.30 pm

      *Fees Per Person
Sr Date Program 1 – 3 participants;
    4 & above (₹)
1 10-Oct Production Planning and Control (PPC) 3000;2800
2 11-Oct Geometric Dimensioning & Tolerancing (GD&T) 3400;3200
3 12-Oct Emotional Intelligence (E.I) 2500;2300
4 13-Oct Personal Effectiveness Programme (PEP) for Secretaries/EA 2500;2300
5 14-Oct Advanced Excel 2600;2400
6 14-Oct How to conduct Domestic Enquiry 3000;2800
7 17-Oct Hydraulics and Pneumatics 3400;3200
8 18-Oct Purchase Management and Purchase Negotiation Skills 3400;3200
9 19-Oct Supply Chain Management (SCM) 2500;2300
10 20-Oct Change Management 3400;3200
11 20 & 21 Oct Core Tools (2 days) 4800;4600
12 25-Oct Team Building and Motivation 2500;2300
13 26-Oct First Aid and CPR Training (GoM certificate) 2500;2300
14 27-Oct Email Etiquette & Writing Skills 2500;2300
15 28-Oct Smart Supervisory Skills 2500;2300
  *GST 18% Extra

 

 “Coming together is the beginning. Keeping together is progress.

Working together is success.” ― Henry Ford

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