Negotiation skill is arguably the most important business skill required by any practicing person. The skill is useful for the people handling functions such as marketing and sales, purchase, production, HR etc. Virtually any interaction between two individuals, when both are having opposite views on a situation requires negotiations. Negotiation is in every aspect of our lives whether it’s personal or professional.
The training program helps participants to learn that negotiation on some issues can be frustrating, allowing emotions to take control during the meeting can lead to unfavourable results. The programs will help to understand that Negotiation skills have the ability to seek a variety of solutions to problems. Instead of focusing on his ultimate goal for the negotiation, the individual with skills can focus on solving the problem, which may be a breakdown in communication, to benefit both sides of the issue.
Introduction to Negotiation
Why do you need to negotiate?
What types of negotiations exist?
What are the characteristics of a confident negotiator?
How to handle conflicts in negotiations
What steps do you need to go through when negotiating?
What is the difference between negotiation and persuasion?
What is the difference between negotiation and bargaining?
What outcome should you aim for?
How to perform Outcome Analysis
What is the best negotiation strategy?
Should you bargain over positions explicitly?
What is principled negotiation?
What strategies can you use to take the upper hand in negotiations?
What can you do to move the negotiation forward when you think it is getting stuck?
How to Negotiate
What is the negotiation preparation guide?
How to discuss negotiation variables
How to set your selling or buying limits systematically
How to manage your Settlement Range
Place and time of negotiation
The common ground
The soft start
Exchange of info
What not to disclose during the negotiation
How to manage concessions when you give them or receive them
How to break deadlocks
How to settle a negotiation to get what you asked for
How to close a negotiation
Handling Psychological Tactics in Negotiations
What are psychological tactics used in negotiations and how to respond to them
How to handle an angry negotiator
How to respond to shock tactics
How to big up your side of the negotiation and bring down theirs
How to handle their lack of authority to proceed
How to respond when you are given only one choice
How to handle a demanding negotiator
Emotions in Negotiations
How to handle negotiations emotionally
How to bargain effectively Have an equally good Plan B, Plan C
How to take advantage of human emotional reaction and use that to your benefit
How to take advantage of body language
How to express your disagreement while maintaining the relationship
Who should attend?
This workshop is for all Directors, Owners of MSME’s, General Managers, Managers, Executives from all functions of HR, Finance, Production, IT, Materials, Supply Chain Management across the organization, Logistics Partners, Marketing or anyone interested in Negotiation skills.
IITD Sr. Expert Faculty:
Highly experienced faculty from Indian Institute of Training & Development will conduct this training program. The training sessions will provide participants an opportunity to discuss specific problems with the expert faculty.
Medium: English/ Hindi/ Marathi
Fees & Registration Details:
Rs. 3,400 + GST 18% per person.
Rs. 3,200 + GST 18% per person for a group of Three to Four participants.
Rs. 3,000 + GST 18% per person for a group of Five or More participants.
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Name of the program:
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Certification: Participation certificate will be provided to all the participants.