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Indian Institute of Training and Development (IITD)

Presents One Full Day Interactive Classroom program on

Root Cause Analysis – RCA

13th July 2023; 09:00 am to 05:30 pm@Pune

Certificates will be issued to the participants!

Course Objectives

All organizations, in both the manufacturing and service sectors, experience problems in their operations. The problems may be technical in nature, or may be people related; the problems may be detected within the manufacturing or service organization or, more seriously, be identified and reported by the customer. It is important that a well-structured approach to the solution of problems is established to make the process mistake proof and build product or service right first time. There are well proven methods available to assist organizations to get to the root cause of problems and to develop effective solutions.

Course Contents

Root Causes need to be considered at four different levels viz: product level, process of origin, previous process factors and at system level. Some of the techniques of Root Cause Analysis that shall be discussed are; Control Barrier Analysis, Change Analysis, Cause and Effect Diagrams, Five Whys, Fault Tree Analysis, Failure Mode Effect Analysis and Pareto diagrams.

The workshop shall cover the following:

  • What are problems
  • How problems are communicated: CREI statement
  • Types of problems and problem solving methods
  • Process view of problems
  • Isolating problems to their process of origin; establishing context for Root Cause Analysis
  • Levels of Root Cause investigation
  • Data collection/analysis tools to apply at each level of Root Cause investigation
  • Confirming Root Causes before applying solutions
  • Three possible solutions to each Root Cause
  • Getting the most out of Root Cause Analysis investigations

Upon successful completion of this training course, delegates should be able to:

  • Recognize that there is a problem, especially looking at abnormalities
  • Define the problem as everyone affected by it must agree about this definition
  • Work to thoroughly understand the nature of the problem, as this forms the basis for ultimately solving it
  • Find the root cause
  • Attack—and ultimately eliminate—the root cause and thus prevent the problem from recurring
  • Monitor the symptoms of the problem to ensure success

Participants’ Profile: The workshop is meant for engineers/ managers from planning, manufacturing, quality and service charged with the responsibility of both reactive and proactive problem solving in their own functional areas as well as across functions, design and development, sales and marketing.


Methodology: Lectures, Games, Videos, Experience Sharing, Q & A, and Feedback.

Medium: English/ Hindi/ Marathi



  • 3,400 + GST 18% per person 1-3 participants.
  • 3,200 + GST 18% per person for a group of 4 or above participants.

Fees include participation, course material (Hard copy), Breakfast, Lunch and tea / coffee with cookies.


Registration Details:

Please write to email: iitdpune@gmail.comrajiv@iitdworld.com with

Name of the program, participants, Mobile no, company, GST number

  • Bank Details, Bank of India, Pune – 411029, Current A/c: 052320110000336, IFSC: BKID0000523.


Certification: Participants shall be awarded a certificate of participation from IITD.


Since seats are limited upto 25 pax, registration is on a first-come, first-served basis.


Customised In-house Workshops:

We would be pleased to conduct specific in-house workshops for your organisation, if you have adequate number of participants.

For enquiries related to corporate training or group nominations, please reach out to us.

We look forward to your active participation and nominations.


With warm regards,


Shilpa Kulkarni/ Rajiv Kolhe

Mob: 8308459802/ 9822089898

Indian Institute of Training and Development (IITD)

Tel: 91 20 4120 3985

Website: www.iitdworld.com

Encl: Training Calendar Classroom



IITD CLASSROOM Training, July 2023@Pune, 9 am to 5.30 pm
        *Fees Per Person
Sr Mode Date Program 1 – 3 participants;
        4 & above (₹)
1 Classroom 11 July Personal Effectiveness Program – PEP 3400; 3200
2 Classroom 12 July Production Planning & Control (PPC) 3600; 3400
3 Classroom 13 July Root Cause Analysis – RCA 3400; 3200
4 Classroom 14 July Employee Engagement & Retention 3400; 3200
5 Classroom 15 July Value Analysis and Value Engineering – VA/VE 3800; 3600
6 Classroom 18 July Effective Public Speaking & Presentation Skills 3400; 3200
7 Classroom 19 July Geometric Dimensioning & Tolerancing -GD&T 3800; 3600
8 Classroom 20 July Inventory & Stores Management 3400; 3200
9 Classroom 22 July VDA AIAG FMEA 3400; 3200
10 Classroom 26 July Leadership & Managerial Skills 3400; 3200
11 Classroom 27 July Competency Mapping 4000; 3800
12 Classroom 28,29 July Train The Trainer (T3P) – 2 Full days 10000; 9500
*Addl GST@18% as applicable


“Coming together is the beginning.

Keeping together is progress. Working together is success.” ― Henry Ford