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Taiichi Ohno is known to have said that “having no problems is the biggest problem of all.” He viewed problems not as a negative but as a “Kaizen opportunity in disguise.” Whenever problems arose, he encouraged his staff to investigate the problem at the source and to ask “why” five times about every matter.

In a series of events, where people are involved, mistakes happen. Functional areas such as software engineering, industrial engineering or more general areas such as medicine, law, or sociology – these areas are composed by a series of events, involving people, process, machines, environment, and other items. Undoubtedly, mistakes will happen. What typically happens in response to mistakes is that blame is thrown around, which builds resistance, then communication fails which could lead to project failure. The better approach is to identify the root cause of mistakes and attacking that, instead of what might be perceived as the cause: Perceived causes are most likely symptoms and not the root cause, in which case the problem was never really solved. This approach, more rigorous and long-lasting, to solving problems is called Root Cause Analysis. A Root Cause is a process factor which directly defines the reason for the problem when it is present and is having an influence on the process and its output.

• Expectations from participants
• Introduction to Root Cause Analysis
• Why to carry out Root cause analysis
• Tools used in RCA
• Why Why Analysis
• Overview of 8D
• 7 QC Tools (Checksheet, Pareto Diagram, Process flow diagram)
• 7 QC Tools (Cause & Effect Diagram, Control Chart, Histogram, Scatter Diagram)
• Affinity Diagram
• Relationship diagram
• Questions & Answers

Who should attend?
The workshop is meant for engineers/ managers from planning, manufacturing, quality and service charged with the responsibility of both reactive and proactive problem solving in their own functional areas as well as across functions, design and development, sales and marketing.

IITD Sr. Expert Faculty:
He is a Graduate in Mechanical Engineering with a Experience of 20 years in Mechanical & Engineering Industry. He has Functional Experience in the field of Total Quality Management, Sourcing, Supplier Quality Improvement, Business Development, and Skill Development.

He successfully held & demonstrated leadership qualities by heading and handling key functions in Multinational Companies, OEM & Precision component manufacturing plants.
He was awarded in Cummins by Top management for 700+ Projects in Global PPAP with worldwide suppliers, Right First-time development & Launch of Critical Parts for Fuel System & Accelerated Cost Reduction.

Trained at Cummins USA on Global sourcing skills & Supplier Quality functions. Professional in Quality Audit planning, preparation & Performing Successful in Business development & expansion with Indian & Global customers.

Medium: English/ Hindi/ Marathi.

Fees and Registration:
Investment: Rs. 3,400/- + GST 18% per person.
Incentive: Rs. 3,200/- + GST 18% per person for a group of Three or more Members from the same Organization.

Fees include participation, course material (Hard copies), Breakfast, Lunch and tea / coffee.

Kindly provide below details for registration to Email: iitdpune@gmail.com; rajiv@iitdworld.com
• Name of the workshop:
• Name of the participants with Email ID & Mo. Number:
• Company Name and address:
• GSTN Number:

 Please reply on E Mail – iitdpune@gmail.com or rajiv@iitdworld.com
 Venue may change depending upon no. of nominations
 Pre-payment and pre-registration is required
 Participation fee is non-refundable/ non-adjustable against any other programmeof IITD, but change in nomination(s) is accepted

Invoicing for all nomination(s) confirmed by sponsoring companies will be done compulsorily. Participation fees are non-refundable/ non-adjustable against any other programme of IITD, but change in nomination(s) is accepted.
If by some reason the program gets postponed from our side, we will refund your entire payment.

The participation fee can be paid by way of DD/Cheque drawn in favour of “Indian Institute of Training & Development” payable at Pune or through NEFT.